CrowdComfort experiences significant growth with customers and partners in 2021
BOSTON, January 13, 2022 /PRNewswire/ — CrowdComfort, the leader in mobile facility management and workplace experience solutions, today announced its success in 2021, including achieving significant milestones in customer and service growth. partners, area expansion and product innovation.
The growth recorded is the result of major trends aimed at improving health and safety and the work experience of employees as large companies return to the office.
Clean maps and analytics
Customer Growth
CrowdComfort nearly doubled annual recurring revenue growth in 2021 by adding several new corporate accounts in addition to net retention of 140% of its Fortune 1000 customer base. Overall square footage expansion increased by 77 % over the past 12 months, as organizations continue to leverage CrowdComfort solutions in new areas, buildings and real estate. More importantly, 2021 has also seen an increase in the number of customers using multiple CrowdComfort solutions in the same square footage.
“As both an investor and a customer, the data and solutions provided by CrowdComfort allow us to continuously provide a better work experience for employees,” said Bob Panaro, CEO of Saint-Gobain. “With hybrid working becoming the norm, solutions like CrowdComfort are helping us create workplaces that become destinations for collaboration and community among employees.”
Partner Growth
In January 2021, CrowdComfort has officially launched its partnership program with janitorial service providers with its Cleaning Maps & Analytics solution. To date, CrowdComfort has expanded this partner program to include 8 new concierge service providers including Servicon, Enhancity, AffinEco, red coats, Service by Medallion and OPIS among others.
The partner program enables these service providers to provide real-time data and analytics on cleaning, sanitizing and disinfection activities taking place at customer workplaces and facilities. The solution offers comprehensive compliance reporting and transparency based on standards and contractual cleaning frequencies, proving the value they bring to their customers while providing labor analytics that improve efficiency.
“COVID has forced innovation in the cleaning industry, from the chemicals we use to the technology we use to measure our services and our employees,” said Servicon’s CEO. Laurie Sewell. “We have always focused on cleaning for health and CrowdComfort’s cleaning cards have allowed us to consistently prove the value of our people and services to customers with real-time transparency into these cleaning activities.”
For more information on the Partner Program, visit us at https://www.crowdcomfort.com/janitorial-cleaning-partnerships.
Product innovation
With the increased need for health and safety data in our workplaces and facilities, CrowdComfort has seen tremendous interest and adoption of its Cleaning Maps & Analytics solution. With more than 1.5 million cleaning and sanitizing activities digitally validated by the solution since the start of the year, there has been considerable innovation in quality assurance and labor analysis. work.
“As organizations struggle to understand the post-pandemic landscape, there is a huge need for real-time data to reduce risk and ensure employee health and safety in the workplace. Our growth in 2021 is proof of that,” said the CEO of CrowdComfort. Eric Graham. “In 2022, we’re excited to continue to ensure companies are able to deliver healthy, safe and productive, people-centric environments that meet the needs and wants of employees.”
About CrowdComfort
CrowdComfort’s mobile app and analytics allow employees, facilities management teams, and third-party vendors to collaborate on workplace requests, streamlining operations to ensure a safe and productive work environment for employees. During the COVID-19 pandemic, CrowdComfort is helping organizations digitally validate their cleaning activities to ensure health and safety in their workplaces and facilities.
Recognized by a growing Fortune 1000 list, CrowdComfort helps companies resolve work order requests four times (4x) faster, reduce installation costs by up to $0.40 per square foot per year, achieve employee satisfaction scores over 97% and reduce risk with 100% validated cleaning compliance.
Situated at Boston, you can learn more about CrowdComfort at www.crowdcomfort.com.
Contact:
Chris Brablc
508-687-5174
[email protected]
SOURCE CrowdComfort
