Entergy: Rising tariffs in response to disasters, rising natural gas prices – American Press
By Sudan Britton
Citing rising natural gas costs — which are three times higher than April 2020 — and ongoing expenses caused by multiple hurricanes, flooding and an unexpected ice storm, Entergy announced increased rates for many of its customers in Louisiana.
Entergy’s vice president of customer service, Yovanka Daniel, said higher than normal costs will be reflected in customer bills as fuel adjustment fee increases. throughout the summer and “until there is some relief in commodity prices.”
“On average, a typical customer using 1,000 kWh can expect to see about a $9-10 increase on their Entergy bill starting in June to cover these restoration costs,” Daniel said.
Daniel said the company is doing everything possible to meet the needs of customers facing these increases.
For customers struggling to make payments, Entergy said it offers payment assistance plans, which include deferred payment agreements for up to 12 months, and payment extensions with waiver of payment fees. delay, level billing, automatic payment, LIHEAP, pick-a-date and Suite.
The company also offered do-it-yourself energy efficiency tips:
• Change the air filters. The air filters in some air conditioning units require monthly cleaning or replacement.
• Set thermostat to 78 degrees or highest comfortable temperature. Each degree below 78 can increase the bill by up to 3%.
• Buy a programmable thermostat. A programmable thermostat can help manage costs, is controllable and can help monitor usage.
• Use fans to cool down. Ceiling fans, box fans, and oscillating fans use very little electricity to circulate air. Make sure ceiling fans spin the right way — counterclockwise in the summer — to push cooler air into the room. Be sure to turn off all fans in unused rooms.
• Close shades, shades and curtains to keep the sun out and the cool air in. Also close air conditioning vents in rooms that are not in use.
• Seal cracks and holes around doors, windows and ducts. Weatherstripping and caulking will help keep cold air in and warm air out.
“Thank you for your patience, understanding and sense of community during this difficult time,” Daniel said.