NEW YORK (CBSNew York) – Cleanup continues in the tri-state area, including New York City, where more resources have been made available to those affected by the remnants of Hurricane Ida.

The Huacause family received a bucket full of cleaning supplies at a service center in Woodside, Queens, for those affected by Wednesday’s powerful storms that inundated parts of the city.

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“The water was, like, up to my knees,” said one woman. “It was really hard trying to open the door with the water going through.”

The Queens location is one of five service centers; one is located in each arrondissement. The facilities provide support to those in need during difficult times.

IDA’S IMPACT:

The Office of Emergency Management says the goal is to connect tenants and landlords with resources at all levels.

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“They can get advice on mold control. They can speak to a mental health counselor from the Ministry of Health and Mental Hygiene. We bring all these services together under one roof so that customers don’t have to search for all these different services in the city for a long time, ”said a city employee.

As people enjoyed essential services – like public benefits and health insurance, housing and food assistance – Governor Kathy Hochul and local leaders visited part of the devastation.

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It was a deadly storm that those affected are still trying to deal with days later.

“I’m very lucky. We’re lucky, but… it’s, like, hard, knowing you have to ask for help,” said one woman.

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Meanwhile, we have learned that President Joe Biden will be arriving on Tuesday to visit the damage in New Jersey and Queens.